Q1 – Why should seniors use the computer?
A1 – Access to a computer and internet can allow seniors a new method to learn about senior resources, complete enjoyable activities, stay in touch with long-distance relatives and generally pass their time.
Q2 – If a senior’s looking to purchase a computer, is it better to buy a new or refurbished version?
A2 – As long as the features are available that a senior requires, it doesn’t really matter whether the computer is new or used. For ease of use, it can be better to purchase a more basic model, with fewer elaborate features that the senior will not require. Do keep in mind that problems could more likely occur with a used computer, which can complicate a senior’s usage since they may not have the problem-solving and technical skills needed to trouble shoot the issues.
Q3 – What’s the best way for a senior to learn how to use a computer?
A3 – Seniors can learn using online tutorials, taking community courses, studying related books or with the help of a knowledgeable family or friend. They should be taught using simple step-by-step instructions, that allow them to practice each necessary skills on its own.
Q4 – What specific challenges might seniors face when using a computer?
A4 – After learning the new skills, seniors might expect all actions to occur as per their step-by-step directions, not knowing that with technology, things don’t always happen this way. When something different happens, seniors may naturally assume that something is wrong with the computer and become concerned when they don’t now how to fix it. Seniors may also find challenges if they have issues with eyesight or dexterity, which are required to interpret what appears on the screen and to use the mouse.
Q5 – How can families support seniors in their computer endevours?
A5 – Families can be patient and supportive, answering senior’s questions in a manner that addresses their learning style, with respect.
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